About

Delivering Amazing Customer Experiences

Our Approach

Focus. Passion. Progress.

Focus

Our focus is doing one thing extremely well - evolving your customer operations to better compete in the marketplace. Our team, tools, methods, and offerings are all built to ensure you deliver on your promises and rise to meet your customers' expectations.

Passion

Our team shares a passion for delivering amazing service to our clients and – in turn - helping our clients deliver amazing service to their customers. This is what brings us together. This is what gets us fired up each day.

Progress

This unique combination of focus, energy and expertise generates uncommon results for our clients. If you are looking to transform your customer operations with pace and concrete business impact, we’re your partner.

Our Team

Meet Our Leaders

Bill KarpovichCEO

Mike BoosingerGeneral Manager

Tom BoosingerFounder

Jeff NoblePractice Lead, Field Service & Energy

Tony McCunePractice Lead, Health & Life Sciences

Katie BurnhamOperations

Amit RahmanProject Manager

Mark CaprettaProject Manager

Ray DerProject Manager

Jessica BarberiSolution Architect

Lani RoweSolution Architect

Trevor PollackSolution Architect

Roy LouTechnical Architect

Steve MunleeuwTechnical Architect

Ashley NelsonRECRUITER

Join the Team

At Synaptic Advisors, we care about the whole person. By promoting a healthy work-life balance, we empower our team members to make an impact by finding personal and professional success. Seem like a good fit for you? Check out our continually updated list of open positions!

View Open Jobs